Contact Cynette Living
Select the correct email address based on your inquiry type for the fastest reply.
1. Customer Order Support (Tracking, Damages, Refunds, Payment Issues)
Email: support@cynetteliving.com
Response Time: 1–2 business days
2. Store Admin, Business Verification, Shopify & Payment Account Documents
Email: admin@cynetteliving.com
Response Time: 2–3 business days
3. Supplier, Factory, Logistics & China Warehouse Cooperation
Email: shenzhencynette@gmail.com
Response Time: 2–4 business days
4. US Market Wholesale, Influencer Collabs & US Brand Partnerships
Email: cynetteusa@gmail.com
Response Time: 1–3 business days
Business Registered Entity
CYNETTE INTERNATIONAL COMMERCE LTD
Incorporated in Alberta, Canada
Working Hours
Global Support: Monday to Friday 9:00 – 18:00 EST
We do not reply on weekends and international public holidays.